Portland, Ore. — Rideshare drivers and passengers noticed a change Thursday morning at PDX. The area where travelers are picked up has been split in two.
“Travelers still proceed to the same exact place,” Kama Simonds with the Port of Portland said. “bag claim, lower level, out on the roadway to island two. Only now, one side of the island is for UBER and WINGS and the other side is for LYFT.”
The change is to help travelers better find their rides. Simonds says from the start of the rideshare programs at PDX, there has been a lot of congestion at busy times.
“The whole goal of our operational change here is to make easier and better for the travelers. We hear from travelers a lot, there’s congestion, there’s chaos on the curb, we want this to be a better easier process for everybody.”
Another change that the Port of Portland was not allowed to speak to will happen on Monday.
UBER divers were notified that starting Monday, May 13th, rather than being matched with a specific driver, passengers will be given a 6-digit PIN code. The passenger will then head the pickup area and a driver will be summoned by an airport employee. The ride will then give that 6-digit pin code to the driver which will then allow the driver to know where the passenger is headed.
According to an e-mail to drivers, UBER says this is a pilot program that will be in effect between the hours of 7am and 3pm, May 13 – May 19. Then starting on May 20th, the pilot hours will be from 7am to 1am.
These changes are only for people who are picking up a ride at the airport, not for passengers coming to the airport.