It's hot out. Really hot. So hot, I'm sweating like I just finished an hour on the stairmaster . . . and I'm standing perfectly still IN THE SHADE.



Despite the heat, Ron Carlson with Tri County Temp, is lugging a 24 foot ladder off of his truck. A customer's AC is leaking and it's up to Carlson to climb the outside of the house and fix the problem.



This is only one of dozens of problems he'll see in the next 72 hours. As with any heat wave, phones are ringing off the hook back at his office with customers hoping to get AC in their homes.



Last night, Carlson didn't get to go home until around 11PM . . . he started working at 7 in the morning.



But Carlson is all smiles. He says he enjoys his job which is why he's been doing it for 18 years.



But the work isn't all smiles. Carlson says the heat makes people "grumpy" which means he frequently faces cranky customers . . . who only get crankier if he can't fix the problem right away (a common example is if he doesn't have the right part in his truck . . . ). But, in 18 years, no one's ever gone beyond grumbling and EVERYONE's grateful when the cool air starts flowing once again.


It's dirty, hot, hard work . . . but Carlson likes it . . . he likes making people's lives a bit more comfortable.